Do I need to arrive early for my appointment?
We recommend arriving at least 15 minutes before your scheduled appointment to allow time for check-in, changing, and to unwind in our relaxation area. This ensures you get the full benefit of your spa experience.
What should I wear during a treatment?
Wear comfortable clothing to our spa. During your treatment, our therapists adhere to professional draping standards to respect your privacy.
How can I cancel or reschedule my appointment?
To cancel or reschedule your appointment, please contact us at least 24 hours in advance. This allows us to accommodate other clients and adjust our schedules accordingly.
What safety measures are in place at Windsor Lifestyle Inc.?
Your safety is our priority. We follow strict hygiene protocols, including regular sanitization of equipment and spaces. All staff members adhere to health and safety guidelines to ensure a secure and comfortable environment.
Is parking available at your spa?
Our spa is located within Windsor Square, provides easy access to nearby parking facilities.
Are there physical contraindications that may prevent me from enjoying a treatment?
If you are pregnant, have allergies, recently undergone surgery, or have physical ailments such as epilepsy, cancer, diabetes, or cardiac problems, consult with your physician before scheduling a visit to Windsor Lifestyle. It is crucial to inform our practitioners about any of these conditions before your treatment.
We always encourage you to provide feedback to your service provider. If you feel the need for adjustments in terms of pressure or technique during your service, please don't hesitate to let us know. Your satisfaction is our priority.
Thank you for your cooperation!